Frequently Asked Questions
Frequently Asked Questions about KC Beauties
What is nanotechnology in hair products?
Nanotechnology allows active ingredients to penetrate deeper into the hair, achieving more effective and long-lasting results.
Are your products really organic?
Yes, all our products are formulated with 100% organic ingredients such as coffee, ginger, cinnamon, and rosemary, free of sulfates and parabens.
When will I see results?
Many clients notice improvements from the first application. For optimal results, we recommend using the complete treatment for 4-6 weeks.
Where do you ship?
We ship to Puerto Rico and the United States. Orders are processed within 1-2 business days.
Shipping options available:
- Standard shipping: Regular delivery time
- Priority Mail: Faster shipping with an extra charge
What guarantee do you offer?
Important: We do not accept product returns. All sales are final.
Shipping damage guarantee: If your product arrives damaged due to transportation issues, we offer a free replacement. You just need to contact us within the first 24-48 hours and send photos as evidence of the damage.
What should I do if my product arrives damaged?
If your product arrives damaged due to shipping issues:
- Contact us immediately within 24-48 hours
- Take clear photos of the damaged product and packaging
- Send the photos via email along with your order number
- We will process your replacement at no additional cost